Family Stories

Impressed!!! My sister visited our brother at this facility and she was so impressed on how immaculate (it is) and (how) friendly the staff are!! Excellent facility in every way. The customer service, care they give to their patients, and pride of their facility is superb.

The staff is very professional and compassionate, and very informative. I love the staff as an extended family and appreciate everything they have done for my mom and grandma. Thank you!

I was asymptomatic. The staff worked hard to keep everyone safe by wearing appropriate PPE. The staff was very friendly and attentive while I was in isolation. 

I wanted to let you know how pleased I am with the care my sister is receiving. She has Alzheimer’s and other than her difficulty remembering, she is in good physical shape. No family should have to deal with such a disease, but since we have no choice in this matter, it is nice to have a facility that takes care of the residents the way your staff does.

People there (Ravenwood) are wonderful.

I wanted to make each one of you aware of how please we are with your kindness and care. We enjoyed the meeting to review past care and future hope and expectations. It is clear you all (understand) people's different needs and behaviors and make life more pleasant. Keep doing what you do so well. 

My father Robert B. has had the best care ever. All the staff has gone above and beyond to make sure all his needs were met. 

...thank you all for the wonderful care you gave Ralph over the past three years. He truly cared for all of you and considered you to be suchgood friends, as do I. Your thoughtfulness and consideration have meant so much to us at this time of grief.

Dear staff as you know my mother passed a week ago.You made my mothers last year happy and fulfilling. She loved eveyone who works there she made lots of friends also. You always treated her with dignity and caring compassion.I witnessed it everytime I was there visiting. I am writing this to thank you from the bottom of my heart for all that you do. 

I have talked to Patsy a couple (of) times in the last couple of days. She was VERY helpful and courteous.  She gets a gold star for putting up with the G******* brothers.

My mother had to go to Westwood Specialty Care (in Sioux City) because of a stroke. I am very impressed with the kind and professional staff at Westwood. Their speech therapy department is the best of the best. After only a few weeks, she is speaking coherent sentences. I am very happy with Westwood Specialty Care and would highly recommend it to anyone looking for a safe and well run facility.

Great staff overall. Care matters.

Your staff are to be commended for the job everyone did in taking care of B. You all made me and my family feel very welcomed and comfortable. Your staff is now a part of our family. Thank you.

We would like to thank all for giving Betty the fine care and tender love. We know she enjoyed and liked all of you. Your staff went out of their way to give that extra care, gentle love and support. You welcomed our family and made us feel at ease. We can't tell you enough - Thank you for all you do and the love you give.