New London Specialty Care Passes State Survey with Zero Deficiencies

New London Specialty Care has received a “Deficiency Free” result on its annual survey in May, 2017 by the Iowa Department of Inspections and Appeals. There are 412 nursing facilities in Iowa. Generally, only 5 percent are found to be deficiency-free.

The annual survey, which is conducted over several days, covers over 500 quality, safety and performance issues such as medication management, proper skin care, assessment of resident’s needs, respect for residents rights and dignity, food service, environment and administration. The complete evaluation includes a tour of the facility, review of residents’ clinical records, and interviews with residents and family members about life and the care they are receiving.

With the increase in regulations, achieving the distinction of a “deficiency-free” rating is very prestigious. These surveys, and their subsequent ratings, are a useful tool for current and prospective residents, their families, and health care practitioners to make informed choices about the quality of a long-term care facility.

“At New London Specialty Care we focus on each individual resident and their family.  Our staff takes great pride in the work we do,” says Administrator Jens Lee. “Our entire team earned this special designation and has worked very hard to achieve this great honor.”

New London Specialty Care is a 49-bed skilled nursing facility offering rehabilitation services, skilled nursing care, long term care and hospice care. It is owned and operated by Care Initiatives, Iowa’s largest not-for-profit senior care and hospice care provider.  With headquarters in West Des Moines, Care Initiatives and Care Initiatives Hospice operate 55 skilled nursing, rehabilitation, Alzheimer’s/dementia, assisted living and hospice locations throughout Iowa. For more information about Care Initiatives, visit careinitiatives.org or call 319.367.5753.