Crestview Specialty Care in West Branch received a rating of 4 out 5 in the U.S. News & World Report 2017-18 Nursing Home Finder report released last month. The report uses existing federal nursing home rating information and federally reported health care data to come up with their own rating system. Criteria such as annual state survey results, medical quality measures, staffing levels and rehabilitation outcomes are all formulated to reach the rating. More than 15,000 skilled nursing facilities in the United States were reviewed.

Katherine Davis, Certified Nursing Assistant (CNA) at Crestview Specialty Care in West Branch was named the National Association of Health Care Assistants’ (NAHCA) Preceptor of the Year at NAHCA’s national annual conference held in Des Moines on June 2.

The CNA chosen for this award must have successfully trained new nursing assistants and is a dedicated mentor with qualities such as patience, compassion, knowledge of job skills, nurturing attitude, positive outlook and good communication skills, which are necessary for effective instruction.

For the sixth year in a row, Crestview Specialty Care received a “Deficiency Free” result on its annual survey in February by the Iowa Department of Inspections and Appeals.

The annual  survey, which is conducted over several days, covers over  500 quality, safety and performance issues such as medication management, proper skin care, assessment of resident’s needs, respect for residents rights and dignity, food service, environment and administration. With the increase in regulations, achieving the distinction of a “deficiency-free” rating is very prestigious.

Crestview Specialty Care in West Branch has received the 2015 Governor’s Award for Quality Care in Health Care Facilities.  The award was presented to Administrator Cheryl Mercer and her staff at a ceremony in late July by Lieutenant Governor Kim Reynolds and Iowa Department of Inspections and Appeals Director (DIA) Rod Roberts.  2015 was already a great year with the facility receiving i